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To create an account, download the Pay Local Funds app from the App Store or Google Play, and follow the on-screen instructions to sign up using your mobile number.
You will need to provide a valid CNIC, a recent photo, and other personal details for verification.
No, each user is allowed only one account linked to their CNIC.
After signing up, you will receive an OTP on your registered mobile number. Enter this code in the app to verify your account.
You can transfer funds by selecting the ‘Transfer’ option in the app, entering the recipient’s mobile number, and specifying the amount.
No, Pay Local Funds offers free fund transfers within the app.
Funds are transferred instantly between Pay Local Funds accounts.
Yes, you can transfer funds from your Pay Local Funds account to any local bank account.
You can pay utility bills, mobile bills, internet services, and more through the Pay Local Funds app.
No, bill payments are free of charge.
You can view your payment history by navigating to the ‘Transactions’ section in the app.
If a bill payment fails, the amount will be refunded to your Pay Local Funds account within 24 hours. You can retry the payment after that.
We use advanced encryption and security protocols to protect your data. Your information is stored securely and is not shared with any third parties.
Immediately change your password through the app and contact our support team to report the issue.
You can change your password or PIN in the ‘Account Settings’ section of the app.
Yes, two-factor authentication is enabled by default for added security.
You can reach our support team via the ‘Help & Support’ section in the app, or by emailing support@paylocalfunds.com.
Our support team is available 24/7 to assist you with any issues or queries.
You can submit feedback directly through the app by navigating to the ‘Feedback’ section.
Updates and announcements are posted regularly in the ‘Notifications’ section of the app.
We’d love to hear from you! Please fill out the form below or reach us through the listed contact methods.
For any inquiries or questions.
info@paylocalfunds.com
contact@paylocalfunds.com
We're here to assist you.
Islamabad | Lahore | Faisalabad | Sargodha
Pay Local Funds is authorized and regulated by the State Bank of Pakistan as an Electronic Money Institution.
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